Review types
Performance, salary and bonus
Highlight
5 different currencies
Key features
Data validation and bonus ranges
“When it comes to the annual review cycle, knowledge is king. Through PayReview, we are nurturing a partnership that builds year-on-year with someone that truly understands our business.”
The Organisation
The customer is a leading international pharmaceutical retail and manufacturing business headquartered in the United States. They own a suite of major pharmacy chains, as well as several pharmaceutical manufacturing and distribution companies.
The business has a rich heritage, dating back to the 1800s. Now they serve millions of customers and patients every day, and in 2022 had a revenue of ~£107 billion.
The Challenge
This business had been working with the traditional spreadsheet solution to pay review for many years. However, the process had now become tortuous for a number of reason:
The review is relatively complex, with the system needing to manage five different currencies simultaneously. And it covers the whole process, from the initial performance review through to the final bonus decisions.
The decision making crosses borders. Executives from the UK and USA are necessary for approving increases, which means handling data security, cloud storage, and different time zones.
The organisation also utilises dynamic bonus ranges, which meant custom calculations needed to be constantly maintained and updated based on employee performance.
The was all resulting in a drawn-out review process. Managers were constantly hamstrung by bumpy processes, and vital HR resource were bogged down in managing the review.
“The team provides a great level of support. We can always rely on a reactive service with a direct line of contact.”
The Solution
Having worked with this customer since 2015 , we have developed a high level of understanding of their business and pay review needs.
We provide an end-to-end solution, helping extensively not only with their system configuration and data management, but also operating a help desk for their users whilst the review is live.
Our system being cloud-based on the world’s most secure servers means that the right people can securely access the right data at the right time, regardless of their location. And the automated approval chains allows records to flow between manages quickly and securely, so there’s no more getting bogged down in manual data management.
With their employee data, calculations, and rules management centralised, everything just works.
The Result
PayReview’s handling of the review rule management and record flow means that time zone differences are no longer a sticking point in ensuring a successful review outcome for everyone involved.
This has led to quicker turnaround times and increased satisfaction for all users.
What’s more, they’re no longer reliant on spreadsheets, which means:
Top tier security - Their data is now stored in servers that are fully ISO 27001 certified, have PCI-compliant infrastructure, and are secured to UK government IL4 standards.
Full support - Our managed service means one of our experts is always on hand to help them with anything they need.
Easy usability - With over a decade of interface design experience, our team is passionate about creating easy to use software